Microsoft · hands-on lab
MS-102 Lab 2: Manage Roles, Monitor Microsoft 365 and Manage Microsoft 365 Apps
Assign admin roles in the admin center, with a role group and with PowerShell, troubleshoot mail flow, monitor service health and control Microsoft 365 Apps installs.
- 150 minutesTime in the lab
- IntermediateLevel
- 10 tasksChecked automatically
- CertificateVerifiable link when you finish
What you will do
- Exercise 1 · Task 1: Assign an administrator role in the Microsoft 365 Admin Center
- Exercise 1 · Task 2: Assign an administrator role using a role group in the Microsoft 365 admin center
- Exercise 1 · Task 3: Assign an administrator role using Windows PowerShell
- Exercise 1 · Task 4: Validate role assignments
- Exercise 2 · Task 1: Troubleshoot Mail Flow in Microsoft 365
- Exercise 2 · Task 2: Monitor Service Health and Analyze Reports
- Exercise 2 · Task 3: Submit a Help Request to Microsoft Support
- Exercise 3 · Task 1: Verify how licensing affects installing Microsoft 365 Apps for enterprise
- Exercise 3 · Task 2: Verify how the global Office download setting affects installing Microsoft 365 Apps for enterprise
- Exercise 3 · Task 3: Perform a User-Driven Installation of Microsoft 365 Apps for enterprise
How it works
The lab opens in your browser: a real terminal or desktop, nothing to install. Work through the tasks, press Check after each one and the portal verifies your work. Stuck? Ask for a hint. Finish every task and you get a certificate page with its own verification link for LinkedIn or your CV.